PRIVACY POLICY

Privacy statement

Claire Scott Coaching Ltd (“we”) are committed to protecting your privacy. This policy sets out the basis on which any personal data that you provide to us or is collected from you will be processed by us.

Scope of this privacy policy

This policy applies to our use of data collected by us or provided by you in relation to your use of this website. It does not extend to any websites that may be accessed from this website. For purposes of the applicable Data Protection Laws Claire Scott Coaching Ltd is the “data controller”. This means that Claire Scott Coaching Ltd determines the purposes for which, and the manner in which your Data is processed.

How we collect Data

We collect data in the following ways

  • Data is given to us by you, and

  • Data is collected automatically

WHAT INFORMATION DO WE USE?

Information you give us

We currently collect and process the information that you give us by filling the contact form on our site or by corresponding with us by e mail or phone or other means. The type of information we currently collect is;

  • First and Last name, email address, telephone number

Most of the personal information we process is provided to us directly by you for one or more of the following reasons:

  • To organise and facilitate meetings both face to face and on line.

  • To prepare a contract for services

  • For administration of invoices

  • To communicate information of interest relevant to the coaching services provided

  • To verify Continuing Professional Development with the International Coaching Federation.

Data Collected Automatically

Visitors

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Analytics

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

How we store your personal information

Your information is stored on secure protected servers with advanced encryption. Computers, phones or tablets used to access data have biometric and password security.

We will only keep your data for one year following the contract or service period. This is subject to longer retention periods required by law. We will then delete your data, recognising that there is a possibility that the data will remain archived for legal or tax purposes

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.

  • Your right to rectification - You have the right to ask us to rectify personal information you think isinaccurate. You also have the right to ask us to complete information you think is incomplete.

  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

If you make a request, we have one month to respond to you.

Please contact us at Claire@clairescottcoaching.com if you wish to make a request.

If you have any concerns about our use of your personal information, you can contact us at

Claire Scott Coaching Ltd

71-75 Shelton Street London WC2H 9JQ

You can also complain to the ICO if you are unhappy with how we have used your data.

ICO website: https://www.ico.org.uk

Changes to this privacy policy

Claire Scott Coaching Ltd reserves the right to change this policy as deem necessary or as may be required by law. Any changes will be posted on the website immediately and you deemed to have accepted the terms of the privacy policy on your first use of the Website following the updates.

This Privacy Policy was created on 18 th July 2023